FAQs
FREQUENTLY ASKED QUESTIONS
This FAQ page is here to offer clear, helpful answers to the most common questions we receive from contractors and designers. We’re here to help every step of the way.
Ordering
You can place an order through our website or by contacting sales@ComalWoodProducts.com. For orders or inquiries on our products please contact Inside Sales at 512-996-1611.
Lead times vary by product and the current work file. Custom mouldings have standard lead times of 8-10 business days. Exterior cladding, custom products and assemblies are quoted on a project-by-project basis. Contact us at Sales@ComalWoodProducts.com for specific timelines on your project.
For custom wood products, pricing requires a quote based on species, profile, finish system, and quantity. Please contact us at Sales@ComalWoodProducts.com.
Products & Customization
We provide four core solutions: Prefinished Cladding, Custom Moldings, Custom Wood Products & Assemblies, and Custom Wood Finishing Services. Whetheryou need ready-to-install products or fully customized components, we’ve got you covered. Special products available include solid surface and stone counter tops, and metal detail work.
Absolutely. While our standard cladding line features Accoya and Thermally Refined Lumber, we regularly work with multiple species for custom projects. Tell us what you need—contact Sales@ComalWoodProducts.com to discuss material options for your specific application.
Yes, with a physical sample provided by the customer, we can custom match the color and overall appearance to ensure a seamless look for your finished project.
Shipping & DeliverY
We deliver throughout all major metro areas in Texas. Need delivery outside this area? Reach out to us at Sales@ComalWoodProducts.com and we’ll discuss options for shipping nationwide.
Warranty
All Comal Wood Products include a 1-year limited warranty covering defects in materials and workmanship. We stand behind our quality. Contact us Sales@ComalWoodProducts.com for complete warranty details.
